OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 104 comments received in the last 90 days.
26 May 2025
friendly staff to assist in handover,
23 May 2025
as above.
13 May 2025
Easy, quick and friendly. Very knowledgable.
08 May 2025
Both Tim and Jack were both really helpful
07 May 2025
very satisfied with how Jono one of the sales guys looked after me from the start to the final purchase of my car
29 April 2025
Every problem was sort very happy with the service i received
29 April 2025
The staff are helpful and couldn't do enough for us. They were courteous and made the experience excellent.
27 April 2025
Really pleased with the handover. Tim was a pleasure to deal with. It felt special compared to other handovers with other dealerships.
26 April 2025
I cant think of anything that is missing from the car or its spec
02 June 2025
Friendly knowledge staff
29 May 2025
-
27 May 2025
Very friendly and helpful.
25 May 2025
As above
24 May 2025
Ease of arranging appointment
23 May 2025
Very satisfied,
21 May 2025
Good service
19 May 2025
Kate Norman, Service Adviser was helpful in sorting my car issues. Carol on Service Reception also very helpful.
19 May 2025
Staff here are always remarkably friendly, helpful, polite and efficient. They take time to listen and they talk through work done on the car carefully. The centre is well run, clean and tidy.
19 May 2025
From booking the car in for its service to collecting the mini back it was very easy. Kate was great, excellent customer service!!
01 June 2025
Tim who dealt with us was very helpful keeping us updated and a very nice person. The purchase was smooth and professional and the delivery great.